FAQ

Frequently asked questions

Everything you need to know about our care, how to use it, and our commitments. Can't find your answer? Write to us at info@corpaflora.com.

General

Are body oils better than lotions for nourishing extremely dry skin?
Yes. Body oils nourish the skin better than lotions because they contain no water. All the active ingredients are absorbed directly by the skin, which improves hydration and feeds the cells to help keep skin soft and healthy-looking.
My skin is sensitive. Can I use CORPA FLORA botanical cocktails?
Absolutely. The GRENADINE and ÉCLAT CITROUILLE botanical cocktails were formulated primarily for all skin types, including sensitive skin. They contain plants and oils with anti-inflammatory properties that naturally soothe sensitive, weakened skin.
From what age can I use CORPA FLORA products?
Theoretically from age 30, when cell renewal becomes less active and collagen production declines. That said, these products suit anyone looking for nourishing, preventive and natural care.
Which Antidote is best for mature skin, 50 and over?
For mature skin aged 50 and over, we recommend Antidote 02 Rétinol Expression as the main anti-aging treatment, Antidote 01 Fermeté for hydration, and Antidote 04 intensive care to soothe very dry, sensitive skin. This triple-action routine targets the deep wrinkles, loss of firmness and dehydration typical of mature skin. Antidote 04 can also be used by men as an aftershave treatment.
What is Bakuchiol and why do you use it?
Bakuchiol is a botanical active extracted from the seeds of Psoralea corylifolia, used for centuries in Ayurvedic medicine. Clinical studies show it delivers anti-aging results similar to retinol — reducing wrinkles, improving firmness and evening out skin tone — without the irritating side effects. We chose it to offer a natural, gentle and effective alternative suited to all skin types, including the most sensitive.
What are antioxidants?
Antioxidants help protect healthy cells from the damage caused by free radicals (unstable atoms that harm cells). Vitamins A, C and E are powerful antioxidants. CORPA FLORA products naturally contain oils rich in antioxidants, which help neutralize environmental damage and thus prevent premature aging.
Why use facial oils?
Facial oils contain no water, only plant oils rich in antioxidants, vitamins and minerals. They are wonderful anti-aging products that protect and regenerate skin cells. CORPA FLORA botanical cocktails do not clog pores. Don’t be afraid of the word “oil”: well-balanced oils truly nourish and improve skin health. After applying a facial oil at night before bed, you’ll wake up with smooth, incredibly soft skin.

Where to buy, availability & shipping

Where can I buy Corpa Flora products?
Our products are available directly on corpaflora.com with free shipping across Canada. You can also find them at our partner retailers and estheticians. Check the “Points of sale” section on our site to find the location nearest you.
How do I return a defective product?
To return a defective product, you need a return authorization number (RAN). To obtain one, please email us at info@corpaflora.com with the subject “RAN” and the reason for the return. We’ll then send you your return authorization number. We’ll ship you a new product free of charge or credit your account. Please note that a lot number is located under the bottles; kindly include it in your email.
How are products shipped?
We use Canada Post (expedited), with delivery in 3 days or less. The time between placing your order and receiving your parcel is generally 3 to 5 business days.
Can I change or cancel an order?
Yes, simply contact us as soon as possible by email at info@corpaflora.com. If the order has already shipped, you’ll need to return it at your own expense, by insured and prepaid shipping.

Use and results

How long before I see results with Antidote 02 Rétinol Expression?
First results usually appear after 4 to 6 weeks of regular use, with improved texture and radiance. Significant anti-aging results, such as visibly reduced wrinkles and increased firmness, appear after 8 to 12 weeks. Bakuchiol requires patience and consistency, but delivers lasting benefits while remaining gentle on sensitive skin and free of irritation.
When should I use an Antidote?
Antidote 01 Fermeté: use in the morning, ideally paired with one of our hydration serums. Antidote 02 Vitalité: use morning and/or evening, ideally paired with a hydration serum. Antidote 03 Ultra-apaisant: use morning and/or evening, ideally paired with our hydration serums. Antidote 04 Soin intensif: use morning and evening, ideally paired with one of our hydration serums. For Antidotes 02, 03 and 04, adjust the dosage to your skin’s specific needs. In the morning, always apply your Corpa Flora products before sunscreen.
What are the Beauté Divine cleansing oils for?
The Beauté Divine oils are designed to gently cleanse and remove makeup. They remove makeup, impurities, excess sebum and even sunscreen, while respecting the skin’s natural balance. Formulated for different skin types (normal to oily, or sensitive), they leave the face clean, supple and comfortable, with no greasy residue.
What is the difference between Grenadine and Éclat Citrouille?
Grenadine is a nourishing antioxidant botanical complex for daytime, designed to revitalize the skin and protect it from environmental stress. Versatile, it also makes an excellent makeup base, leaving skin soft, radiant and perfectly prepped for the day. Éclat Citrouille is a nourishing botanical complex for nighttime that soothes and regenerates damaged skin. Thanks to its natural anti-inflammatory properties, it supports cell repair, improves texture and revives the complexion’s glow by morning.
What is the difference between Corpa Cera+ and Corpa Nutritive?
Corpa Cera+ is an ultra-nourishing liquid balm designed to soothe and protect dry or weakened skin. It strengthens the skin barrier, calms irritation and restores suppleness. Ideal for localized or particularly dry areas. Corpa Nutritive is an invigorating, balancing body oil meant to nourish the whole body and revitalize skin after a shower or bath. It can also be used as a hair mask for dry or damaged hair, leaving skin and hair soft, supple and radiant.
Are your products hypoallergenic?
Although our products suit delicate and sensitive skin, it is possible to develop an allergy to any substance, whether natural or chemical. We therefore recommend doing a patch test by applying a small amount of oil to the forearm and watching for any reaction or irritation.
Can Corpa Flora products be used by pregnant women?
It is best not to use our Antidote 02 Vitalité during pregnancy, as with all products containing retinol or retinoids. Bakuchiol, derived from babchi seeds, acts like retinol — even though it is gentler and has a different structure. Studies on this subject are, however, limited. Always consult your doctor for advice. Our products contain essential oils at a concentration not exceeding 1.2%. We recommend consulting a healthcare professional before use.

Ethics and values

Are your products tested on animals?
At Corpa Flora, none of our finished products are tested on animals, and we carry out no animal testing on our ingredients.

Manufacturing & origin

Where are Corpa Flora products made?
All our products are developed and made in our laboratory in Montreal, Quebec. We control every step of production, from selecting organic raw materials to quality testing, ensuring the traceability and excellence of every formulation. Our local production lets us maintain high standards and support the Quebec economy.
Who oversees the manufacturing of your products?
Our in-house chemist personally oversees the development and production of all our products in our Montreal laboratory. This scientific expertise, combined with our passion for organic ingredients, allows us to create innovative, effective and safe formulations tailored to the specific needs of mature skin in our northern climate.
What does supercritical CO2 extraction mean?
Supercritical CO2 extraction of oils is an innovative, 100% safe process that yields the highest concentration of active compounds without any alteration. A few drops of CO2 extract are usually enough to make a product rich in potent actives. This technology offers extremely high purity, with no degradation of the original components, no toxic reagents, and is a non-polluting method.

Product range

What is the difference between Antidote 01, 02, 03 and 04?
Antidote 01 Fermeté: targets skin slackening, lack of hydration and the appearance of deep wrinkles. Antidote 02 Rétinol Expression / Vitalité: intensive anti-aging with Bakuchiol (a natural retinol alternative); stimulates epidermal renewal, improves the look of wrinkles and helps even out the complexion. Antidote 03 Ultra-apaisant: fights redness, warmth sensations and irritation; suitable for sensitive skin. Antidote 04 Soin intensif: helps relieve dry, itchy skin; can be used by men as an aftershave.
Can I use Antidote 02 Rétinol if I have sensitive skin?
Absolutely! Our Antidote 02 contains Bakuchiol, a natural active that is far better tolerated by sensitive skin. Unlike synthetic retinol, Bakuchiol does not cause redness, peeling or photosensitivity. For sensitive skin, start a few times a week, then gradually increase to morning and evening application as tolerated. If you are pregnant or breastfeeding, we recommend consulting your doctor before use.

Composition & ingredients

What is a lipid complex for the skin?
A lipid complex is a combination of oils and bioactive lipids that reproduce the natural structure of the skin barrier. At Corpa Flora, our lipid complexes contain essential fatty acids, ceramides and plant-derived lipids that penetrate deeply to nourish, repair and protect mature skin. These advanced formulations restore elasticity and visibly reduce the signs of aging.
Are Corpa Flora products natural?
Yes. Our Beauté Divine products and the Antidote range are mainly formulated with natural or organic ingredients. We favor botanical extracts from organic farming, cold-pressed plant oils and natural actives such as Bakuchiol (a plant-based retinol alternative). Most of our products score 100% on the Yuka app, a testament to their quality and clean composition.
What is the composition of Antidote 02 Rétinol Expression?
Antidote 02 Vitalité is an exclusive lipid complex containing Sytenol A (Bakuchiol), a natural molecule from the seeds of a medicinal plant called Babchi (Psoralea corylifolia), and plant-derived Squalane. Bakuchiol offers the same benefits as traditional retinol: it stimulates cell renewal, softens expression lines and improves skin texture. This gentle treatment is effective for sensitive skin. If you are pregnant, we invite you to consult your doctor before use.
Do your products contain parabens, silicones or sulfates?
No. All Corpa Flora products are formulated without parabens, silicones, sulfates, phthalates or synthetic fragrances. We also avoid mineral oils and artificial dyes. Our commitment is to create effective, safe care for sensitive and mature skin, which is why we score so well on the Yuka app.
What is the Yuka app and why are your products rated so highly on it?
Yuka is an independent app that analyzes the composition of cosmetic and food products to assess their impact on health. Most of our Corpa Flora products score the maximum 100% on Yuka thanks to our rigorous selection of organic ingredients, the absence of controversial substances and our commitment to clean, effective formulations. This independent recognition confirms the quality and safety of our care.